Score from 864 reviews
- 21, rue du Père Boiteau, 97413 Cilaos,
Reunion - 
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Highlights
Air-conditioned public areas and rooms
Guest parking available
On-site restaurant
Entirely smoke-free property
Complimentary wi-fi property-wide
Sun-filled terrace
Air-conditioned public areas and roomsGuest parking availableOn-site restaurantEntirely smoke-free propertyComplimentary wi-fi property-wideSun-filled terraceEvery morning, a buffet breakfast is available at Hôtel Tsilaosa. The hotel also features a tea room where visitors can unwind and take in the garden and mountain views.
Hôtel Tsilaosa is centrally located in Cilaos and showcases traditional Creole architecture. It serves as an excellent starting point for hiking to Piton des Neiges and other nearby trails.
Each accommodation unit includes a balcony or terrace with stunning views of the surrounding mountains. Guests will find a courtesy tray with tea and coffee, as well as amenities such as a minibar, complimentary WiFi, air conditioning, heating, and a bathroom equipped with a walk-in shower and an electric towel dryer.
Additional amenities include a jacuzzi on the sun terrace, massage services available upon request, and free parking.
Please note that all extra beds must be requested before arrival.
Contact information is found on the booking confirmation.Please inform in advance of your expected arrival time. At Tsilaosa Hôtel, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Superior Double Room Description, photos, price, amenities
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- air conditioning,
- safe deposit box,
- baby cot/crib
- private bathroom,
- hairdryer
- television (tv)
- coffee machine,
- minibar,
- electric kettle
- upper floors accessible by lift (to room)
With a creole-style décor, this spacious room features a private bathroom including a walk-in shower, a flat-screen TV and a minibar. A baby cot can be added for infant up to 3 years old without any extra charge.
Room size:
Superior Double Room - 26 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Triple Room Description, photos, price, amenities
- air conditioning,
- baby cot/crib,
- safe deposit box
- hairdryer,
- private bathroom
- television (tv)
- coffee machine,
- minibar
With a creole-style décor, this larger room features a private bathroom including a walk-in shower, a flat-screen TV and a minibar. A babycot can be added for infant up to 3 years old without any extra charge.
Room size:
Triple Room - 30 m2
Bedroom 1 – Single bed, Extra-large double bed (Super-king size)
Max persons: 3
Junior Suite Description, photos, price, amenities
- air conditioning,
- baby cot/crib,
- safe deposit box
- private bathroom,
- hairdryer
- television (tv)
- minibar,
- coffee machine
This suite has a minibar and air conditioning. A babycot can be added for infant up to 3 years old without any extra charge.
Room size:
Junior Suite - 49 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 5
Deluxe Double Room Description, photos, price, amenities
- air conditioning,
- baby cot/crib,
- safe deposit box
- hairdryer,
- private bathroom
- television (tv)
- coffee machine,
- minibar
This double room features a minibar and air conditioning. A baby cot can be added for infant up to 3 years old without any extra charge.
Room size:
Deluxe Double Room - 27 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Choose your ideal room at Tsilaosa Hôtel
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Superior Double Room
- Triple Room
- Junior Suite
- Deluxe Double Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
hiking trails accessible, guided walking tours, guided bike tours, bar happy hour
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, special dietary menus (on request), selection of wine/champagne, on-site coffee shop
Pools, spa & wellness
tanning salon/solarium, massage therapies, hot tub / jacuzzi access, full spa amenities, curated spa/wellness packages, therapeutic back massage, relaxing neck massage, comprehensive full body massage
Transport & getting around
convenient airport shuttle, complimentary shuttle service, airport transfer (surcharge applies), secure parking garage, ev (electric vehicle) charging point, disabled-access parking, general shuttle transport
Reception & guest support
quick check-in/check-out, baggage hold, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, recreation/games lounge, guest lounge / tv room
Family & entertainment
selection of board games/puzzles
Cleanliness & housekeeping
guest laundry service, efficient ironing service, regular daily housekeeping
Business & conference facilities
fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, standard key entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible
Social distancing guidelines
secure cashless payment methods accepted, strict adherence to physical distancing guidelines
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property provides free on-site parking, including both private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Check-in, check-out, and payment policies
Check-inFrom 15:00 Until 19:30 hours
Check-outFrom 07:00 Until 11:00 hours
Children and extra bedsChildren from 0 to 3 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
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Frequently Asked Questions (FAQ)
- Superior Double Room
- Triple Room
- Junior Suite
- Deluxe Double Room
